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Anyone know what's up with Mercenary Audio?

 
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mdavenue
audio school graduate


Joined: 07 Aug 2007
Posts: 23
Location: Baltimore, MD

PostPosted: Tue Jun 04, 2013 3:07 pm    Post subject: Anyone know what's up with Mercenary Audio? Reply with quote

Does anyone know if there's something up with Mercenary Audio? I know they're an advertiser in the magazine and seem reputable, so I and placed an order with them for a DI box. That was in early April. My order got an automated response and order number but no shipping or tracking info. I've left messages and sent polite emails to customer service but no response. Now I see on their FB page others are having trouble getting through.

I thought it would be helpful for people to know if they're having technical or other issues. (Apologies if this is in the wrong forum.)
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kslight
dead but not forgotten


Joined: 13 Oct 2009
Posts: 2158

PostPosted: Tue Jun 04, 2013 7:04 pm    Post subject: Re: Anyone know what's up with Mercenary Audio? Reply with quote

If Mercenary has not responded to any of your inquiries in a reasonable fashion, my suggestion would be to call your bank/credit card company and reverse the charges. That will illicit the proper response I'm sure.
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ott0bot
dead but not forgotten


Joined: 15 Jan 2009
Posts: 2023
Location: Downtown Phoenix

PostPosted: Wed Jun 05, 2013 12:52 am    Post subject: Re: Anyone know what's up with Mercenary Audio? Reply with quote

when I ordered a FMR RNC/RNLA combo about 3 years back they were extremely professional. something must be up. they used to have profes and studio info on the Meth Lab section, now it's a dead link.

look on Gearslutz, I think there are 2 or 3 guys that work or used to work on there. Wasnt the owner named Fletcher?
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Latest Project: North Brother Island -Indigogo campaign for album release
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telepathy
pushin' record


Joined: 21 Nov 2003
Posts: 211
Location: Somerville, MA

PostPosted: Wed Jun 05, 2013 2:00 am    Post subject: Re: Anyone know what's up with Mercenary Audio? Reply with quote

there's been a whole lot of things said about this on g____lutz. who knows how much of it is hearsay, but it doesn't exactly stir confidence.
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the Soul Shop
all-analog in Boston, Mass
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dfuruta
re-cappin' neve


Joined: 08 May 2009
Posts: 697

PostPosted: Wed Jun 05, 2013 8:39 am    Post subject: Re: Anyone know what's up with Mercenary Audio? Reply with quote

here and here.

that said, i ordered a couple mics from them last december, and they were prompt and helpful. doesn't look good, though...
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