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MOTU 24io and Pro Tools 10 Help

 
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Leopold
buyin' a studio


Joined: 07 May 2003
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PostPosted: Mon Apr 30, 2012 8:34 pm    Post subject: MOTU 24io and Pro Tools 10 Help Reply with quote

I'm running PT10 with a MOTU 24io and for some reason it's not enabling the inputs/outputs on channels 3-6. All the rest 1-2, 7-24 seem to be working with no trouble. When I choose those channels no signal is output from them even though the meters on the PT screen show them as playing. The hardware is fine, so I have no clue why only those channels aren't working.


Any idea what is going on?

Thanks,
Eddie
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kslight
george martin


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PostPosted: Mon Apr 30, 2012 9:46 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

Have you been able to make the I/O in question on another DAW?

Have you gone into your I/O setup and checked it out?
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Nick Sevilla
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PostPosted: Tue May 01, 2012 2:10 am    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

Go through your IO settings in PT.
Also make sure the tracks you are recording to have a correct output chosen.
Also, does the sound come back out of the MOTU in stand alone mode?

RTFM... you will probably find the answer there...
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Matt C.
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PostPosted: Tue May 01, 2012 10:36 am    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

also make sure everything is setup right in the MOTU Cuemix console. that can cause problems sometimes.
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Leopold
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Joined: 07 May 2003
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PostPosted: Tue May 01, 2012 7:10 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

kslight wrote:
Have you been able to make the I/O in question on another DAW?

Have you gone into your I/O setup and checked it out?


Yep, work fine in Digital Performer.
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Leopold
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PostPosted: Tue May 08, 2012 12:29 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

Update:
So I went into the I/O settings and I seem to have gotten almost everything to work correctly. However, now there is a new problem.
While tracking on channels 1-2, I can't monitor the signal, it's recording, I can see the waveform being created but can't hear it.
Once I'm done recording, upon playback, it's fine, sounds just like what I put in.
The correct outputs are chosen and the setting are the same in the "I/O Settings" menu as the rest of the channels...but no signal while recording.
I did notice that on the MOTU 24io meters, the inputs do show a signal present but on the output meters there is nothing happening until playback, but again, not while recording.
I double checked the input/output/buss paths and these all seem to be correct.

Any clue as to what might be going on?

Eddie
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ivanovich
gimme a little kick & snare


Joined: 19 Oct 2003
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PostPosted: Tue May 08, 2012 7:36 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

like mattcastore mentioned, have you checked the cuemix 424(pci) card outputs?

i've never tried pt10, but when running 9 i always have to make sure that all of the outputs and inputs are right on the cuemix pci controller and then again on the protools engine. my guess is that output 1-2 is perhaps not checked off on the 424 card.

aside from that i don't know why you don't get any monitoring while recording. the setup at the studio is set up so all the 24io outputs go direct to the board. don't usually monitor off of 1-2.

let us know if you got it rolling! i've been curious about pt10 but man what an investment! pt 9 works fine right now so i'm sticking with it!

i
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Leopold
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Joined: 07 May 2003
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PostPosted: Tue May 08, 2012 11:26 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

ivanovich wrote:
like mattcastore mentioned, have you checked the cuemix 424(pci) card outputs?

i've never tried pt10, but when running 9 i always have to make sure that all of the outputs and inputs are right on the cuemix pci controller and then again on the protools engine. my guess is that output 1-2 is perhaps not checked off on the 424 card.

aside from that i don't know why you don't get any monitoring while recording. the setup at the studio is set up so all the 24io outputs go direct to the board. don't usually monitor off of 1-2.

let us know if you got it rolling! i've been curious about pt10 but man what an investment! pt 9 works fine right now so i'm sticking with it!

i

It worked. The CueFX (it's not called CueMix anymore?) had the master fader and some channels muted. So I now have a signal while monitoring.

There is still a bit of a glitch, not huge but here it is:
Only on 1-2, even though I have now unmuted both the cuemix (individual channles) and master fader level (the stereo master in the CueFX window), I notice that channles 1-2 come back to the board, from the 24io hotter than they should be. So what I did to solve this for the moment is run a test tone and compared it to the other channels. In order to get the same level going out from PT I have put the Master Fader level in CueMix at -25db. Then I get the same level going in as going out....hope this makes sense.

Now, is there anyway to just completely bypass CueMix so it has not effect at all and just let the 24io do its thing?

Eddie
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Leopold
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PostPosted: Wed May 09, 2012 1:07 pm    Post subject: Re: MOTU 24io and Pro Tools 10 Help Reply with quote

LLM for third party interfaces simply disables software monitoring for record enabled tracks assigned to analogue 1-2. If you enable LLM you will need to use your software mixer (sapphire, cuemix etc) to route the input to the output to give the near zero latency monitoring.


Here's a link to the thread from another board in case someone runs into similar issues:

http://duc.avid.com/showthread.php?p=1929452&posted=1#post1929452

http://duc.avid.com/showthread.php?t=310349

Eddie
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