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Sounds like a good choice to me.

They told me that they were on vacation and their phone systems were down. Still isn't a very good excuse to leave a returning customer in the dust without a update for more than a month after they said that they would get back to you within a few days. Just like pz pointed out- they should have sai...

pz, You are not alone in this. I received an expensive order that came back defective and they told me that they would get back to me within a few days to resolve the issue. I've called numerous times and have been waiting for a call back since Nov 2007. This is totally unacceptable. Like you I've m...