Message Board

You may want to try the people in the MOTU forums. Here is the link:

http://www.motunation.com/forum/viewforum.php?f=18

Actually I'm pleased to report that the problem has been solved. New unit arrived today and I'm kind of putting it through its paces before letting MOTU know. I think that the phone support takes a bit of doing. By a bit, I mean a huge chunk of time. The online support wasn't too bad. Had this hashe...

I tried the download. There's a README file that explains how to get the unit into firmware boot mode. It tells me to press a button I don't even have on the unit. I think that is why it isn't any good for the ultralite. As for how long ago I emailed them, it's only been three or four days now. I ha...

Yeah, I did that. Exploring other avenues while awaiting a reply. Cannot believe this is a dead end

I recently had a MOTU ultralite mk3 sent back to me after the outputs were discovered to be faulty. When I power the unit I received up, the display reads CPU not valid update firmware. It is currently running 1.00. I've been to MOTU's website and they offer a firmware update but it does not apply t...