Windows 7 troubleshooting...

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siren71
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Windows 7 troubleshooting...

Post by siren71 » Thu Sep 19, 2013 10:21 am

Hoping somebody can help me...

The audio on my computer crashes every hour or so (loud noises, program freezes) - when recording in Cubase (pretty simple arrangements).
  • PC: Win 7/64 SP1, i7-2600 @ 3.4 GHz. 16GB RAM.
    Running: Cubase 6.0 (64-bit)
    Interface: Echo Layla 24/96 (PCI, with latest Echo ASIO drivers).
My guess is the Echo audio drivers are not ideal in a Win 7/64 environment.

I've optimized the PC as much as I can (following most conventional steps).

Can anyone suggest a solution? I'm about ready to give up and shop for a new interface...

Thanks!

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digitaldrummer
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Post by digitaldrummer » Thu Sep 19, 2013 11:01 am

I don't know if this supports the Layla or not, but maybe worth trying?

http://www.asio4all.com/
Mike
www.studiodrumtracks.com -- Drum tracks starting at $50!
www.doubledogrecording.com

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digitaldrummer
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Post by digitaldrummer » Thu Sep 19, 2013 11:01 am

double post..
Last edited by digitaldrummer on Fri Sep 20, 2013 11:13 am, edited 2 times in total.
Mike
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www.doubledogrecording.com

LowG
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Post by LowG » Thu Sep 19, 2013 11:59 am

Contact Echo before ditching the unit. Maybe an older driver will be the trick.

LowG
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Post by LowG » Thu Sep 19, 2013 11:59 am

Contact Echo before ditching the unit. Maybe an older driver will be the trick.

siren71
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Post by siren71 » Fri Sep 20, 2013 6:16 am

...contacting Echo right now.
Thanks for the suggestion - I rarely think to contact companies any more. I'll let you know what happens.

siren71
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Post by siren71 » Sat Sep 28, 2013 5:28 am

Just an update to say nothing's really been resolved. Echo told me they've had a few users who've had problems using an Intel Z68 chipset - which I have (including all updates from Intel). I'm not convinced that's the problem, but I'm not a systems analyst.

I've improved the stability by enabling only 1 analog in and out, and upping my latency to 512 samples. That's not my preferred outcome, so I might end up shopping for a new interface. :(

Electricide
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Post by Electricide » Mon Sep 30, 2013 12:46 pm

did you run the pci latency tool from www.thesycon.de?
maybe there's something running that's messing with PCI

siren71
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Post by siren71 » Mon Sep 30, 2013 2:27 pm

Do you mean DPC Latency Checker? It doesn't show any major spikes during/before audio crashes.
If you know of a specific PCI tool, let me know! I don't see one.

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Post by Electricide » Wed Oct 02, 2013 10:40 am

siren71 wrote:Do you mean DPC Latency Checker? It doesn't show any major spikes during/before audio crashes.
If you know of a specific PCI tool, let me know! I don't see one.
yes
http://www.thesycon.de/eng/latency_check.shtml

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