A call for pro tools help (again)
- vibesof20hz
- gettin' sounds
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A call for pro tools help (again)
I have a digi 001 running on windows XP. I just built a new computer just for audio that has the following:
- AMD Athlon 64 X2 4000+ Socket AM2 BOX CPU
- Lite-On LH-20A1P SuperAllwrite DVD Burner - blahblah blah
- Maxtor Ultra 160GB Hard Drive - 7200, 8MB, SATA-150, Retail
- MSI K9MM-V Motherboard - Via, Socket AM2, MicroATX, Audio, Video, AGP 8x, 10/100 Ethernet LAN, USB 2.0, Serial ATA, RAID
- US Modular 1024MB PC4200 DDR2 533MHz Memory
Here is the problem...... I can open and run my most complex, or most minimal sessions with no issues, i can open 20 copies of Rverb with no problem! its great! however, after 5 or 10 minutes i get this......
When i have my hardware Buffer at 512 i get error (-9093):
?The operating system held off interrupts for too long. If this often occurs, try increasing the hardware buffer size.?
So, i increase my hardware buffer, and within 2 seconds of playback i get error (-9129):
?Audio processing is conflicting with other PCU tasks. Reduce the hardware buffer size.?
I get these errors no matter how large or small the session i am running. It also happens with a session on an internal or external drive. So, as it stands now, i can only use my computer for a few seconds of playback or recording at a time without one of these errors. I tried the following:
- new pci slot
- new icq for that pci slot
- disabled everything that has to do with the internet, printing and all other non essentials.
- i created a new hardware profile even though there should have been no conflicts
- my hard drive is set for DMA, and is still set to enable DMA
- the hard drive is also set for the Standard Dual Channel PCI IDE Controller
- visual performance is set to ?adjust for best performance?
- Raid is disabled, even though that shouldnt matter
- checked for any and all compatibility issues, there are none.
I have run out of things to try. does anyone have any suggestions for how to deal with this issue? Any and all comments are welcome and most appreciated.
thanks
- AMD Athlon 64 X2 4000+ Socket AM2 BOX CPU
- Lite-On LH-20A1P SuperAllwrite DVD Burner - blahblah blah
- Maxtor Ultra 160GB Hard Drive - 7200, 8MB, SATA-150, Retail
- MSI K9MM-V Motherboard - Via, Socket AM2, MicroATX, Audio, Video, AGP 8x, 10/100 Ethernet LAN, USB 2.0, Serial ATA, RAID
- US Modular 1024MB PC4200 DDR2 533MHz Memory
Here is the problem...... I can open and run my most complex, or most minimal sessions with no issues, i can open 20 copies of Rverb with no problem! its great! however, after 5 or 10 minutes i get this......
When i have my hardware Buffer at 512 i get error (-9093):
?The operating system held off interrupts for too long. If this often occurs, try increasing the hardware buffer size.?
So, i increase my hardware buffer, and within 2 seconds of playback i get error (-9129):
?Audio processing is conflicting with other PCU tasks. Reduce the hardware buffer size.?
I get these errors no matter how large or small the session i am running. It also happens with a session on an internal or external drive. So, as it stands now, i can only use my computer for a few seconds of playback or recording at a time without one of these errors. I tried the following:
- new pci slot
- new icq for that pci slot
- disabled everything that has to do with the internet, printing and all other non essentials.
- i created a new hardware profile even though there should have been no conflicts
- my hard drive is set for DMA, and is still set to enable DMA
- the hard drive is also set for the Standard Dual Channel PCI IDE Controller
- visual performance is set to ?adjust for best performance?
- Raid is disabled, even though that shouldnt matter
- checked for any and all compatibility issues, there are none.
I have run out of things to try. does anyone have any suggestions for how to deal with this issue? Any and all comments are welcome and most appreciated.
thanks
Last edited by vibesof20hz on Wed Dec 19, 2007 11:34 am, edited 2 times in total.
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- vibesof20hz
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If I recall correctly, that is a hard drive related issue. Either way, those should be supported hard drives. I'm not certain, so let's try this...
Have you done the AMD dualcore hotfix?
http://www.amd.com/us-en/Processors/Tec ... 18,00.html
that could possibly help you.
Ian
Have you done the AMD dualcore hotfix?
http://www.amd.com/us-en/Processors/Tec ... 18,00.html
that could possibly help you.
Ian
- vibesof20hz
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I tried the link you posted. I have been mixing for the past 20 min, and i have not yet encountered any error. As far as i can tell, this issue has been resolved... after over 15 hours of searching, trying everything i can find, even talking to people at digidesign!
Thank you so much! i can finally stop stressing out about this!
Thank you so much! i can finally stop stressing out about this!
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- vibesof20hz
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i previously mentioned that AMD optimizing tool did fix things, after an afternoon of working in pro tools, i continue to get back and forth HW buffer errors, however, i can playback for about 10 min at a time before this issue comes up....
any more suggestions...... ?
additional details: ptle 6.4 with the most recent update
thanks again
any more suggestions...... ?
additional details: ptle 6.4 with the most recent update
thanks again
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Okay okay. Well, from my countless hours spent at the DUC, let's try these things...
Do you have a firewire bus? What kind is it? Do you have a firewire hard drive? I see you have a USB hard drive, but have you ever tried firewire? Digi does not support USB stuff.
Have you updated your graphics card? This isn't really a graphics card error, but hey, it might work.
Are your internal hard drives getting EXTREMELY hot?
duc.digidesign.com is the place I would also post. Post here when you have figured out your problem.
Sorry the last thing didn't work. We will get this figured out.
Ian
Do you have a firewire bus? What kind is it? Do you have a firewire hard drive? I see you have a USB hard drive, but have you ever tried firewire? Digi does not support USB stuff.
Have you updated your graphics card? This isn't really a graphics card error, but hey, it might work.
Are your internal hard drives getting EXTREMELY hot?
duc.digidesign.com is the place I would also post. Post here when you have figured out your problem.
Sorry the last thing didn't work. We will get this figured out.
Ian
- digitaldrummer
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you are running a Digi 001, which means you have PTLE 6.4 or earlier. How many cores is XP seeing? PTLE 6.4 and earlier only officially support 1 CPU on Windows, so if the OS is seeing more, and you have Pro Tools trying to use more, it may not work. I tried using the Hyperthreading on mine way back when I had a Digi 001 and it would not run reliably. had to disable HT in the BIOS. I'm running 7.3 now and still run singel CPU becasue I have a few old plugins I use that don't like multi-processor. someday I will upgrade and try it again but for now its working...
Mike
Mike
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