Audio Visual Tech Job in South San Francisco

[rauri76]

Founded in 1993, cyberCSI (CSI) provides I.T. and A.V. support solutions to some of the Bay Area?s leading companies. For more information, go to http://www.cybercsi.com.
Summary
Audio Visual Support Technician:
Responds to A/V job request queues and creates job tickets in our proprietary database for support of various A/V needs in a corporate environment. These assignments usually involve the installation, set up, break down, and maintenance of Audio/Video equipment at CSI?s customer facility. This self-motivated candidate will follow defined account or departmental policies and procedures and work on routine assignments.

Essential Duties and Responsibilities:
? Responsible for customer satisfaction results related to A/V needs.
? Respond to job requests involving A/V needs at CSI?s customer facility.
? Proactive telephone communications with customers: detail confirmation, status updates, information requests, and job scheduling if necessary.
? Prioritize assignments in order of importance.
? Update the status of all work performed on any A/V request using CSI?s custom built request tracking system and customer database.
? Be proactive regarding job efficiency to include suggestions for the Audio Visual Department.
? Follow defined company policies and procedures.
? Make sure that the A/V testing and storage area is kept orderly, clean, and neat.
? Make sure all in progress job tickets are accounted for.
? Other duties and responsibilities may be assigned.
? Overtime hours outside of regular business hours are routinely required.

Other Duties
? Research and submit recommendations to your manager for improving CSI's A/V operation.
? Must be dependable and able to meet deadlines consistently.

Education/Skills/Experience
? Bachelor?s Degree Preferred.
? Good interpersonal skills and organizational skills.
? Excellent communication skills.
? Multi-tasking skills are a must.
? Technical background with at least 1 year of professional experience.
? Experience with video conferencing, sound amplification, projectors.
? Experience with Microsoft PowerPoint.
? Knowledge in one or all operating systems such as MacOS, WIN 2000, WIN NT, and WIN XP.
? General knowledge of Microsoft Excel, Word, and Outlook is a plus.
? Troubleshooting and problem experience are helpful.

Mental Requirements:
? Should have the ability to work under pressure while maintaining composure.
? Should be flexible and able to adapt in a changing environment.
? A thirst to learn and grow is a big plus.


Physical Requirements:
? While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. The noise level in the work environment is usually moderate.

Compensation

Starting pay is $18 to $20 per hour depending on experience.
CSI?s benefits include:
? Medical
? Dental
? Vision
? 401K
? Paid Time Off package

Start date is June 1, 2008 in South San Francisco. Interested candidates should submit a cover letter and attached resume to jmoore@cybercsi.com

CSI is an equal opportunity employer.

[cornsound]

man, i always see these kind of positions all over needing filling....something about that type of work must suck if they're always hiring.

[rwc]

man, i always see these kind of positions all over needing filling....something about that type of work must suck if they're always hiring.

..the pay. I'm familiar with competent techs with master's degrees who make $15/hr working on $600K consoles.

Once someone has the experience required to be a competent tech, they can usually make more than $18/hr where the cost of living is higher than the rest of the US!

It's a thankless job.

[rauri76]

Those jobs are usually hotel AV, and yes not a very fun industry but filled with musicians. This job is not hotel but working in a corporate environment.

[Milkmansound]

they also make you shave and wear a suit. So you have to spend money to look decent enough to get underpaid

I have done this stuff before - but never as a staff position. Freelancing you can make a lot more money than that. I think the starting day rate is around $250 (at least it was in NYC no idea about SF)

but yeah, these jobs are not a whole lot of fun - long hours, and most of the time you are sitting around and waiting for something to do. Lots of truck loading and unloading usually. Some people are stressed out because they are putting on a presentation that will literally make or break their career and if you make a technical mistake you could be the subject of some emotional abuse.

[Electricide]

if you read that carefully, you're not actually a tech. You respond to requests, generate tickets, etc, but I didn't see anywhere where you actually are setting up or using the equipment.

Coming from a assistant engineer position, the coporate AV job I took in Chicago was a god send. it was almost 4x the pay, 40-45 hours a week, no weekends.

[rauri76]

We use the equipment all the time, jobs range from supporting video conferencing to setting up screens, projectors, sound systems for parties etc. Coolest gear - country man mics. No nights, no weekends, no holidays. OT is available maybe once or twice a week, latest ever worked was till 8pm, otherwise its a normal 8-5pm schedule.

[newfuturevintage]

Having worked similar jobs in this area (McCune anybody?), the wages cited above plus benefits and vacation time, this ain't that bad a gig. Of course, it ain't gonna get you rich, nor pay a mortgage, nor, well, hell, it's just expensive as fuck to live here, but it sounds fairly civilized for a steady gig in the A/V world, especially if the typical hours are as advertised. Yea, freelance pays better, but considering the greater tax hit, lack of benefits, the uncertainty, it's probably going to come out in the wash.